About Us
Our team has a unique blend of functional and technical experience, crafting each solution with the proficiency and guidance necessary to ensure you are best set up for success.
Certified Implementation Specialists
Functional GRC/VRM Background
Expertise Across Multiple Industries
Our Approach
We leverage a design framework of impactful configuration elements, simplifying up-front complexity and allowing you to focus on the solution decisions that matter most.
Reduce Time to Meaningful Value
Enhance Reporting & Decisions
Maximize Platform Capabilities
Our Services
We specialize in implementation and managed services related to ServiceNow Governance, Risk Management and Compliance (GRC) and Vendor Risk Management (VRM).
Why LionWare?
Whether you’re switching to ServiceNow GRC/VRM from another platform or looking to grow your environment into new modules, the success of your implementation will drive the ultimate success of your program.
A long, costly engagement with low adoption and you’ll end up with an expensive toy on the shelf. Possibly worse, a poorly crafted solution with insufficient support and you’ll have a completely unworkable platform.
We have the experience and proficiency to help you avoid these common pitfalls. Our holistic implementation approach focused on quick wins, strategic design, and solution longevity will help you receive immediate value, maximize the power of the platform, and operationalize your program for the long-term.
BUILT WITH SPEED
Our methodical approach and tactical execution prioritizes quick, real-value wins while maintaining the highest level of quality in design and configuration.
BUILT To
empower
We utilize configuration techniques that maximize the platform features and boost cross-compatibility with other ServiceNow modules.
Built for Action
We help you operationalize the platform: providing users with role-specific training, socializing process updates with stakeholders, and onboarding relevant data.
Built to
Last
We design and configure with the future in mind, ensuring a clear platform upgrade path and solution sustainability for the long haul.
About Us
Gordon Hazzard
Our holistic approach to implementation maximizes your investment in ServiceNow, focusing on the key frameworks, methods and components that have the ability to transform your GRC program into a powerful asset. Your success is our mission.
LionWare was founded by Gordon Hazzard, a certified implementation specialist with nearly a decade of experience helping companies navigate the exact process you're looking to begin. Gordon carries a track record of exceptional delivery and superior client service with him to LionWare, having dozens of successful ServiceNow GRC/VRM implementations across a broad range of industries, including healthcare, financial services, insurance, consumer and government.