Additional Services
Just as there are usually exceptions to a rule, it's not uncommon for an organization to need a process or integration beyond what's offered natively within the platform. Whether it's a new module or an integration with a third-party system, your organization-specific processes can be incorporated into ServiceNow, leveraging both the platform's dynamic workflow engine and its core features (record assignment and management, notifications, approvals, access control, business logic, reporting).
Specialized Workflows
In instances where no pre-defined module exists for one of your processes, a new application can be built and empowered with ServiceNow's core workflow engine.
External System Integration
Connect your ServiceNow GRC/VRM workflows and data with external systems (e.g., connecting with procurement software for seamless vendor onboarding).
Module Enhancement
Add complementary workflows, record types and functions to augment ServiceNow's GRC/VRM applications specifically for your use cases.