Policy & Compliance
Transform your policy and compliance management program into a powerful asset. Implementing the following solution areas within ServiceNow's Policy & Compliance application allows for a proactive approach, empowering workforce members with the guidance needed to build and operate control measures, ultimately leading to stronger security against adverse events and increased customer trust.
Regulatory Content & Change Management
Keep your compliance program on top of the changes in today's evolving regulatory landscape by maintaining an up-to-date library of applicable laws, regulations, frameworks and standards.
Policy Lifecycle & Acknowledgement
Empower your workforce members to carry out daily responsibilities in alignment with organizational objectives by establishing and socializing policies, procedures, and other governance documents.
Policy Exception Management
Manage and reduce the negative impact of exceptions on your organization through a holistic process for requests, analysis, approvals, and the application of compensating controls.
Control Framework & Objectives
Put theory into practice by aggregating governance requirements into a well-structured control framework, providing guidance to your process owners on the specific control measures that must be implemented for their systems.
Control Assignment
Ensure your organization's compliance coverage by assigning in-scope control requirements to applicable systems, processes, function areas and facilities.
Control Monitoring & Attestation
Discover missing controls and control deficiencies in your operating environment through an on-going process for control analysis and attestation.
Issue & Remediation Management
Track and manage control gaps from initial identification through closure with confidence via a standardized analysis and treatment process.
Compliance Reporting
Assert the effectiveness of your in-place control measures and compliance accomplishments through meaningful compliance reporting and metrics.