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Policy & Compliance

Transform your policy and compliance management program into a powerful asset. Implementing the following solution areas within ServiceNow's Policy & Compliance application allows for a proactive approach, empowering workforce members with the guidance needed to build and operate control measures, ultimately leading to stronger security against adverse events and increased customer trust.

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Regulatory Content & Change Management

Keep your compliance program on top of the changes in today's evolving regulatory landscape by maintaining an up-to-date library of applicable laws, regulations, frameworks and standards.

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Policy Lifecycle & Acknowledgement

Empower your workforce members to carry out daily responsibilities in alignment with organizational objectives by establishing and socializing policies, procedures, and other governance documents.

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Policy Exception Management

Manage and reduce the negative impact of exceptions on your organization  through a holistic process for requests, analysis, approvals, and the application of compensating controls.

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Control Framework & Objectives

Put theory into practice by aggregating governance requirements into a well-structured control framework, providing guidance to your process owners on the specific control measures that must be implemented for their systems.

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Control Assignment

Ensure your organization's compliance coverage by assigning in-scope control requirements to applicable systems, processes, function areas and facilities.

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Control Monitoring & Attestation

Discover missing controls and control deficiencies in your operating environment  through an on-going process for control analysis and attestation.

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Issue & Remediation Management

Track and manage control gaps from initial identification through closure with confidence via a standardized analysis and treatment process.

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Compliance Reporting

Assert the effectiveness of your in-place control measures and compliance accomplishments through meaningful compliance reporting and metrics.

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